If you don't love your Layla Mattress, it's very easy to return. You do not need to package and ship the mattress back to us. We'll donate your mattress to a charitable organization and it will be picked up from you.
How the Return/Donation Process works (although we don't think you'll have to use it):
- Chat with us live, email support@laylasleep.com, or call 855-358-1676 and tell us why you don't love the mattress
- We'll determine if the mattress is in charitable donation condition
- We'll send you a list of charities to schedule an in home or curbside pickup (your choice)
- When the charity picks up the mattress, forward us the receipt.
- We'll refund you in full, and we can both feel good that our relationship has had a lasting positive impact on the world.
No Donation-No Charge
If local laws prohibit donation or no charities will accept the donation, we'll have the mattress picked up and disposed of at no cost to you and still issue your refund in full.
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