If you don't love your Layla Mattress™, it's very easy to return. You do not need to package and ship the mattress back to us. We'll donate your mattress to a charitable organization and it will be picked up from you.
How the Return/Donation Process works (although we don't think you'll have to use it):
If you have slept on your Layla Mattress™ for at least 30 nights and have decided that it’s not for you, you may initiate a return by emailing us your order number and the reason for your return to email@example.com. Your Layla Mattress™ will promptly be picked up from you as is, so there's no need to save the box or repackage the mattress. We partner with local non-profits and charitable organizations to re-purpose your returned mattress, so you know it's not going to waste.
It's simple, once we've confirmed that your mattress has been picked up, we'll refund you in full. There are no fees deducted for returns, so you will receive 100% of what you paid for the mattress back to you.
**AK, HI, and Canada shipping fees are non-refundable.
No Donation? No Problem.
If local laws prohibit donation or no charities in your area will accept a mattress donation, we'll have the mattress picked up and disposed of at no cost to you and still issue your refund in full.