How do I Start a Return?

If you don't love your Layla product, it's very easy to return. Simply fill out the form here and someone from our team will get back to you.

Best of all! - There are no fees deducted for returns, so you will receive back 100% of the purchase price of your Layla product.*

*AK, HI, and Canada shipping fees are non-refundable.

Please read the information below as to what to expect once you initiate your return.

Product	Trial Period	Return Policy
Memory Foam Mattress	Minimum: 4 Weeks Maximum: 120 Nights	General: The return window opens 4 weeks after delivery to allow for proper time to adequately try the product in your home. Returns may be initiated up to 120 nights after delivery of the product. Unopened Box: We'll either schedule a pick-up, or we will provide you with a return shipping label that you would simply tape to the box and send out at your nearest FedEx location. Opened Box: If one of our pick-up partners is available, we will schedule a pickup. Otherwise, we will ask you to donate.
Hybrid Mattress
The Essential by Layla
Mattress Topper	Minimum: 2 Weeks Maximum: 30 Nights	General: The return window opens 2 weeks after delivery to allow for proper time to adequately try the product in your home. Returns may be initiated up to 30 nights after delivery of the product. Unopened Box: We'll either schedule a pick-up, or we will provide you with a return shipping label that you would simply tape to the box and send out at your nearest FedEx location. Opened Box: If one of our pick-up partners is available, we will schedule a pickup. Otherwise, we will ask you to donate.
Kapok Pillow
Memory Foam Pillow
Bamboo Sheets
Down-Alternative Comforter
Weighted Blanket
Bed Frame
Foundation
Platform Bed
Adjustable Base
Mattress Protectors
Pet Bed

FLASH DEAL: Flash Deal sale items are not eligible for returns.