We offer an unprecedented Lifetime Warranty on the Layla Mattress as well industry standard warranties on the rest of our product lineup.
Watch this video to learn more:
| Product | Warranty Length | Coverage Includes |
| Memory Foam Mattress | Lifetime Warranty | Seams coming apart, sagging (more than 1"), loss of shape (more than 1"), and loss of mattress height (more than 1"). |
| Hybrid Mattress | 10 Year Warranty |
Seams coming apart, sagging (more than 1"), loss of |
| The Essential by Layla | 10 Year Warranty |
Seams coming apart, sagging (more than 1"), loss of |
| Mattress Topper | 5 Year Warranty | Splitting or cracking of the foam, and defects in the cover (not from normal use). |
| Kapok Pillow | 5 Year Warranty | Defects in material or workmanship: Stitching or seams coming apart, or the fading of cover colors. |
| Memory Foam Pillow | 5 Year Warranty | Defects in material or workmanship: Stitching or seams coming apart, or the fading of cover colors. |
| Foundation | 5 Year Warranty |
Defects in material or workmanship: splitting or cracking of the wood and bowing of the slats by more than .5" |
| Bed Frame | 10 Year Warranty |
Defects in material or workmanship: bowing of the frame by more than .5" |
| Platform Bed | 5 Year Warranty |
Defects in material or workmanship: splitting or cracking of the wood and bowing of the slats by more than .5" |
|
Adjustable Base |
10 Year Limited Warranty |
1 Year: Defects in material or workmanship *Labor for any technical installations/repairs may not be included |
| Metal Platform Base (Discontinued) | 3 Year Warranty |
Faulty workmanship or structural defects: please refer to warranty card in product. |
| Bamboo Sheets | 5 Year Warranty |
Defects in material or workmanship: Stitching or seams coming apart, and rips or fraying that are not a result of abuse. |
| Down-Alternative Comforter | 5 Year Warranty |
Defects in material or workmanship: Stitching or seams coming apart, and rips or fraying that are not a result of abuse. |
| Weighted Blanket | 5 Year Warranty |
Defects in material or workmanship: Stitching or seams coming apart, and rips or fraying that are not a result of abuse. |
| Mattress Protectors | 1 Year Warranty |
Defects in material or workmanship: Stitching or seams coming apart, and rips or fraying that are not a result of abuse. |
| Pet Bed | 1 Year Warranty |
Manufacturer defects in material not caused by wear and tear (pet damage). Loss of shape in foam by 1″ or more. |
Please note a tolerance of +/- 1" in dimensions. When measuring, ensure you are pulling the product taught (if applicable) in all directions to measure appropriately.
Zipper damage is considered functional or cosmetic damage and must be reported within 14 days of receiving the product to qualify for warranty. Otherwise, please reach out to support@laylasleep.com to purchase additional cover(s).
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